Member Services & Events Coordinator

Wessex & Channel Islands

Job title: Member Services & Events Coordinator 

Location: Remote – Covering Wessex & Channel Islands

Department: Retention

Working hours: Part time, 28 hours per week

Contract Type: Permanent


About Us

Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.

About the Role

As a Member Services & Event Coordinator, you will act as the main point of contact for members providing excellent customer services, support, and membership advice for Wessex, and the Channel Island region. You will be responsible for providing corporate information to the Local Hub Committee(s) ensuring the goals and objectives of the Institute are delivered. You will also be responsible for organising and delivering a program of events locally including, networking, CPD, new members, and update workshops.

We’d ideally like the successful candidate to be located around Portsmouth / Southampton.

Key Responsibilities will includes:

  • Advise members and potential members on local activities and products available to them
  • Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns
  • Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets
  • Ensure all CIOB’s products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc
  • Responsibility for raising purchase orders and invoices for local events and associated income and expenditure

About You

The ideal candidate will have/ be:

  • Excellent communication skills, both in written and spoken English
  • Demonstrable administrative experience
  • Organising and reviewing successful events within budget desirable
  • Excellent customer service, organisational, multi-tasking, and administrative skills essential
  • Ability to work from home with minimal supervision essential
  • Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly.

Why Work For Us?

We can offer you not only the opportunity to make a real difference with the work you do, but the chance to do that in a friendly, flexible and welcoming working environment, where we’ll show you that we’re committed to your personal wellbeing and to your development within your role.

We’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and we’ll make sure that you’re constantly learning throughout your time with us. We hold a Silver Investors in People Award – which we really hope will show you our commitment to you as an employer.

How Do I Apply?

To read more about the role, you can download our job description on this page.

If you would like any further information or to apply for this role please submit a full CV and covering letter by email on [email protected]

Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.