Bringing you a more accessible member experience
For over 180 years, CIOB has been supporting members in their construction careers. And like any successful profession, we need to keep evolving to meet our members’ changing needs.
Over the last 2 years, we’ve been asking members how we can support them better at a local level and what kinds of changes they’d like to see.
We want all our members to be able to access the same high quality events and CPD, wherever they are, and whatever their career stage. We also want to continue to grow and make sure we represent members’ views.
Local CIOB Changes
We are introducing new services and support, under the banner One CIOB. We will be making events more accessible, introducing new CPD and online content and improving how we communicate with you.
We’ve started rolling out a new Local Hub structure to help us deliver these changes.
Local Hubs aim to better serve your needs by making the CIOB:
- More accessible
Attend events wherever you want to, join in online, plan and book ahead, access resources online
- More consistent and relevant
“Core” events and CPD will be delivered across our Hubs as well as industry-specific and local content
- More representative
Opportunities to apply for committee roles, elect your local committees, with better lines of communication across all our governance
- More externally focused
Committee members and staff will engage with major employers, local government and education in their areas
You can find out more about the One CIOB project in this short film.
Local Hub committee recruitment
The first change we've made as part of One CIOB is the roll-out of new Local and Regional Hubs to support our members' local needs. The recruitment process for the Local Hubs in the Europe region is now complete. You can access the full results here. Our International Hubs will call for applications in February 2017, with elections in May. You can find out more about committee roles and how to apply here.
We ran a series of roadshows at 17 locations across the UK and Ireland during 2016. We also ran three webinars, with many of our international members joining in. Over 400 people attended, 200 logged on and so far 440 have viewed the webinars.
If you missed out, you can catch up and view one of the webinars here.
We asked roadshow attendees whether they felt the roadshow had answered all their questions. They responded using green or red cards. 10 of the roadshows achieved a green rating of 90% or above. And, 65% of attendees thought One CIOB sounds like a good way to support all members.
You can find out more about One CIOB in the FAQs on this page.
If you have any further questions, please email: firstname.lastname@example.org
FAQs - One CIOB brings change
Over the coming year, we will be introducing a range of new services and local support for members. A new Local Hub structure will replace branches and centres, to support the changing needs of our members. The Local Hubs will provide improved events and a richer CPD programme with online content. You can also expect improved communications.
The new Local Hubs will:
- Deliver high quality local events and CPD for all members
- Attract new members and represent all members in decision -making
- Help CIOB connect with key employers, colleges, universities and governments
We surveyed members 3 times over the past two years. We also consulted with 3 levels of our governance, held detailed consultation with staff and benchmarked against other organisations. Over 65% of responding members in 2015 agreed that the changes would support them better. Only ten percent disagreed. We’ve taken feedback on board during the roll-out of the Hubs.
We’ve been collecting feedback from roadshows and webinars, member surveys and consultations. There will be another survey of all members in 2017, which will give you an opportunity to provide feedback on the changes. We’ll request feedback on individual events we host too.
This is an administrative point which delivers events and services in a local area. A Hub has local staff, a budget and a committee of 6 elected Chartered members. Hubs will offer CPD and advice to members as well as engaging local employers, government and education sector. Hubs will continue to be supported financially by the CIOB.
The main difference is that you no longer have to attend events in just one area. You can now attend events anywhere you choose. There will also now be elected committees who will plan events wherever members need them. Staff and committee members have new responsibilities, including engaging with local employers, government and education sector.
No, the idea is that you can attend any event you choose in any Hub (as well as events we will hold online). We will be introducing online event booking and listings on our events website, making it easier for you to plan ahead.
Local events can be held anywhere within the Hub area, depending on member demand.
We conducted a mapping exercise, looking at where our members live and work and where we thought we could grow membership for the future. We also looked at where major employers and colleges and universities are based and from this, developed the Local Hub structure.
This will be the starting point, and may expand to new areas in future, where there is a strong demand and a business case for doing so.
Hubs will be virtual for the most part, although many international Hubs will have offices.
There will be a new Novus global strategy, helping us engage with universities, students and graduates. Novus groups will have their own parallel structure, like the Local Hubs, with a committee of 6 members (not elected). Roles will be open to all member grades, except the Novus Chair which should be MCIOB or ICIOB. A Novus committee member will join the Local Hub committee.
Each year, branch budgets are underspent by a large amount. This money will be invested in new services and support for members as part of One CIOB.
Local Hubs will have an elected committee of 6 Chartered members, reporting to the Regional Hub. Find out more in our new Hub Regulations.
Find out more about Local Hub elections here.
The elections of members to committees will make better representation possible. A new Ethics and Diversity Special Interest Group will also be set up over the coming months.
Improving services for members locally
We plan to deliver a high-quality core central programme on the latest “must know” topics (including new industry-specific content) as well as exploring new formats and online courses. Local Hubs can also provide relevant CPD for their location.
Yes, face to face social events will still be a key part of what Local Hubs deliver for members, including Annual Dinners, awards and networking.
Alongside our improved event newsletters, we will now organise events up to 6 months in advance so you can plan ahead. We will also introduce online events in 2017.