Member Services & Events Coordinator

Scotland / Home-based

Job Title: Member Services & Events Coordinator
Location: Home based - Scotland
Department: Membership
Working Hours: Full Time, 36 hours per week
Contract Type: Permanent



About Us

Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.


About the Role

As our Member Services and Events Coordinator, although mainly working from home and based in and around the Central Belt up to Dundee, you will be the main point of contact for our members in the North & Highlands and provide excellent service, support and advice at a local level. You will be a conduit for corporate information to the Local Hub Committee and ensure the goals and objectives of the Institute are delivered. The Member Services and Events Coordinator will also organise and publish a programme of local events to include networking, CPD, new member and upgrade workshops. This post supports two Hubs, Northern and Highlands and Islands and you will share equally your resource between the hubs.


About you

We’re looking for a highly organised individual who has demonstrable administration and digital marketing experience. With good secondary level education and excellent copywriting skills, you will have experience of organising and reviewing successful events and have a genuine passion for networking and building strong mutually beneficial relationships.

Capable of communicating effectively and confidently at all levels, you will have the ability to provide the highest possible level of customer service and be able to accurately take minutes. Strong IT skills including Microsoft Office, Databases and social media are prerequisite, as is the ability to learn new in-house systems quickly. CRM experience is desirable, however not essential.

Although this role is home based, you will need to be willing to travel and work flexible hours to meet the organisations’ needs. A relevant professional qualification would be beneficial; however, this is by no means essential.


What you might be asking is – why work for us?

We can offer you not only the opportunity to make a real difference with the work you do, but the chance to do that in a friendly, flexible and welcoming working environment, where we’ll show you that we’re committed to your personal wellbeing and to your development within your role.

We’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and we’ll make sure that you’re constantly learning throughout your time with us. We hold a GoldInvestors in People Award – which we really hope will show you our commitment to this.


How do I apply?

To read more about the role, you can download our job description on this page.

If you would like any further information or to apply for this role please submit a full CV and covering letter by email on [email protected] .

Please note:

We may consider applications as they are submitted and therefore applicants are encouraged to apply as soon as possible to avoid any disappointment that may be caused by the vacancy closing sooner than advertised.