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The fine print


Cookie Policy


Privacy Notice (Membership)



Cookie Policy

What are cookies?

Cookies are small text files that can be used by web sites to make a user's experience more efficient.

The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so.

The CIOB website(s) does use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

Although cookies cannot carry viruses, and cannot install malware on the host computer, tracking cookies and especially third-party tracking cookies are commonly used as way to compile long-term records of individuals' browsing histories - a major privacy concern that prompted European and US law makers to take action.

Cookies we use


Authentication session to prevent having to login multiple times in one browser session.



This helps the website understand browser Javascript functionality.

Also informs the content management system whether you have javascript enabled in your browser settings.

It can deliver content in a suitable way depending on your settings. It expires when you close the browser


Google Analytics cookies

__utma Used to determine unique visitors by Google Analytics

__utmb Used to maintain session for Google Analytics

__utmc Used to maintain session for Google Analytics

__utmz Used by Google Analytics to track referrals and search engine results

__utmv Used by Google Analytics to track custom variables


AddThis cookies

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 This cookie contains the user's session ID and the cookie will expire at the end of the session



This states that the user is logged in, contains some information about who the user is


Further reading/ help

To read about what the ICO's guidelines are with regards to cookies, please visit their website

More information about cookies, including how to block them or delete them, can be found at this link.

You can also contact the CIOB web team on + 44 (0) 1344 630 738, Monday to Thursday, between 9:00 and 17:00 or between 9:00 and 16:45 on Fridays, or email


Unless otherwise stated, the contents of and related CIOB websites are copyright © CIOB 2015.

To reproduce any content from this website, please contact the Web and Communications editor on Tel: +44 (0) 1344 630 750 or email

The Chartered Institute of Building, CIOB and Lion Mark are UK registered trade marks for The Chartered Institute of Building. 

Privacy Notice (Membership)

The CIOB will process your personal information to facilitate your membership of the Institute, and to communicate with you in relation to matters which are essential to your continued membership.  This may include (although will not be limited to);

  • To confirm your identity when speaking with you about your membership or providing progression advice
  • To process your initial membership and any upgrades or any changes to your membership thereafter
  • To process your annual membership subscriptions and any other payments to or from the Institute (for example payment of expenses)
  • To facilitate your participation in any CIOB qualifications, certifications or courses
  • To provide you with access to Construction Manager magazine which is an automatic Member benefit
  • To provide information about and to administer any Governance matters, including our AGMs, Institute elections (including Trustee elections and Local Hub elections) and any changes to Institute Rules and Regulations
  • To process any complaints, grievances, disciplinaries or appeals relating to membership
  • To facilitate your membership of any Institute Boards, Committees or Groups
  • Any other matters which are essential to your membership or the running of the Institute.

We process this information pursuant to our membership agreement with you and in order to comply with any legal obligations.

Your information will be stored securely on either the Institute’s systems, or on Microsoft Office 365 and Azure platforms which adheres to the EU-U.S. Privacy Shield and EU Model Clauses, with data stored in the UK and Europe.  This storage will include the use of our Customer Relationship Management (CRM) databases, file stores, finance systems and email accounts.  Additional security measures the CIOB has in place include our adherence to PCI-DSS standards, password policies and laptop encryption.  We also provide all staff with training on the principles of data protection and security.

We may also share your data with companies who help us provide our services, including our IT service providers who store backup data, companies who assist with our marketing and subscriptions, our magazine publishers and companies who run our governance elections.  Additionally, we may receive qualification information about you from other companies who verify qualifications.  We are satisfied that all our providers are complying with their data protection obligations.

We will keep your data for the duration of your membership and will retain a full record of your membership for 7 years thereafter to assist with re-applications to membership or to confirm membership status. 

After 7 years, we will reduce your record and will only keep information after this point in order to comply with any relevant statutory requirements to satisfy our duties as an Institute acting in the public benefit. 

Your Rights

Where processing of your personal data is based on consent, you can withdraw that consent at any time. 

You have the following rights.  You can exercise these rights at any time by contacting us at  You have the right:

  • To ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes;
  • To ask us not to process your personal data where it is processed on the basis of legitimate interests provided that there are no compelling reasons for that processing;
  • To ask us not to process your personal data for scientific or historical research purposes, where relevant, unless the processing is necessary in the public interest.
  • To request from us access to personal information held about you;
  • To ask for the information we hold about you to be rectified if it is inaccurate or incomplete;
  • To ask for data to be erased provided that the personal data is no longer necessary for the purposes for which it was collected, you withdraw consent (if the legal basis for processing is consent), you exercise your right to object, set out below, and there are no overriding legitimate ground for processing, the data is unlawfully processed or the data needs to be erased to comply with a legal obligation;
  • To ask for the processing of that information to be restricted if the accuracy of that data is contested, the processing is unlawful, the personal data is no longer necessary for the purposes for which it was collected or you exercise your right to object (pending verification of whether there are legitimate grounds for processing);
  • To ask for data portability if the processing is carried out by automated means and the legal basis for processing is consent or contract. 

Should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us using the contact details above. In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (ICO) in the UK, at any time.  The ICO’s contact details are available here:

For the purposes of data protection legislation, the data controller is The Chartered Institute of Building (CIOB), 1 Arlington Square, Downshire Way, Bracknell, RG12 1WA.

In addition to the above, we would also like to communicate with you in relation to other Institute matters.  These will include;

  • Information relevant to your professional development (which will include information from the CIOB Academy and Knowledge Hub, CPD and information in relation to our work for the benefit of the industry and the wider society)
  • News and events


The CIOB would like to communicate with you about benefits and offers to members as a result of membership affiliations. This information will have been considered as relevant to our members on a corporate or personal basis. No communication will come direct from the membership affiliation. 

 A current list of affiliated third parties can be found at here. This page will be updated on a regular basis. You can opt out of receiving these emails at any time by clicking on the link within the email, or by following the process below

 All CIOB partnerships are reviewed and considered to ensure that they align to the CIOB’s ethics and values.  These third parties may be connected to financial or insurance services, or connected to a sponsor for key events, for example CMYA. 

Please note – if you do not provide consent the CIOB will be unable to contact you regarding any of the above.

You will be asked to indicate your consent to these communications on your first contract with the Institute. Thereafter, you can change or update your preferences at any time by either visiting the Members Portal, clicking on the unsubscribe option within the communications or by contacting us as

If you would like further information on any of the above, please email us at


1. Information held on the site is deemed accurate at the time and date of publication.

2. Information on this site is not necessarily the opinion of The CIOB.

3. The CIOB does not guarantee accuracy or take any responsibility for the information contained on this website.

4. The CIOB does not take any liability for information contained on third party websites, accessed through, and The CIOB does not approve the contents of these sites.

5.The CIOB reserves the right to revise the Terms at any time.

6.The website and these Terms are governed by English Law and exclusive jurisdiction of the Courts of England and Wales. 



Responses you give will be reported anonymously and in aggregate (as a complete set). We will not identify you against any individual comments you make unless we have obtained your explicit permission to do so.

Responses to some questions, including profile information and your ratings of membership, may be used to update CIOB membership profiles – so that we can develop a more personalised membership experience.

Your identity and contact details, should you choose to provide them, will be used only for the purposes listed in the survey and to which you consent. These purposes are:

• to know your identity - so that we may seek to address individual comments, and relate your responses to CIOB membership profiles.
• to contact you for follow-up research related to this survey - so that we may carry out further research in relation to particular topics or findings from the survey.
• to enter the prize draw - so that we can enter you into the draw and contact you should you win.