Professional Clients

Working with CIOB Chartered members, (individual or company), throughout your project, will put you in safe hands.

The CIOB is the largest and most influential professional body for construction management and leadership. Our role is to lead, influence and collaborate across industry, working to improve the quality of life for the users and creators of our built environment, globally.

CIOB members work worldwide in the development, conservation, and improvement of the built environment. Our professional and vocational qualifications are a mark of the highest levels of competence and professionalism.

Our commitment to clients is to provide you with relevant, ‘best-practice’ learning and development resources to help you achieve successful project outcomes which create lasting value.

Working with CIOB Chartered members, (individual or company), throughout your project, will put you in safe hands.

CIOB Client Guide: Leading Projects in the Built Environment

Being a construction client isn’t just about creating the right building for the right price within the right timeframe. It is also an opportunity to solve some of the biggest economic, ethical and ecological problems we face today.

Construction clients play a pivotal role in our collective efforts to raise standards, improve collaborative working, encourage innovation and push towards net-zero.

Our new Client Guide: Leading Projects in the Built Environment explains how projects are generally structured and managed, and what to look out for along the way, empowering clients with the knowledge and skills they need to succeed. It is aimed primarily at construction clients tasked with running larger projects but the principles apply to all clients regardless of project size.  

It will be particularly useful if you are new to the process as it will help you to get the building blocks right from the start.

Drawing on CIOB members’ experience, the focus is on best practice and guidance that can be applied within the commercial and regulatory context to improve outcomes and create more value. 

Download the CIOB Client Guide

The Client Guide is free of charge. Download your copy here.

Please provide your contact details if you wish to know more about the CIOB’s work with clients.

Working with CIOB Chartered Members

CIOB is a mark of quality you can trust. 

By choosing to work with a CIOB Chartered Member (individual or company) you can be sure they are fully qualified and working to a professional code of conduct which will give you additional peace of mind. 

If you want to check an individual’s membership credentials, contact our customer service department with the Member’s full name and any other information you may have (area they live or work in, company name, email address etc). 

Additional Resources


The Value Toolkit

Historically, a construction project’s success has been measured against two benchmarks – time and cost. The Construction Innovation Hub's Value Toolkit provides a suite of tools to support value-based decision-making across the whole investment lifecycle.

CIOB Academy Course: 30-20-10 Client Project Manager

The 30-20-10: Client Project Manager CIOB Academy course will provide you with detailed knowledge of best practice in construction project management.

CIOB Academy Course: Conflict Resolution and Settlement

This Conflict Resolution and Settlement CIOB Academy course will give you a greater understanding of common problems and contractual obligations, and how to appreciate the other parties’ views and opinions. It will help you create your own resolution protocols, identify sustainable solutions to disputes and issues, and how to use a third party.

The Building Safety Act

The UK’s Building Safety Act, which was granted royal assent in April 2022, makes ground-breaking reforms to give residents and homeowners more rights, powers and protections. Keep up to date with your responsibilities as client.

Find out more

The Construction Playbook (Public Sector Projects)

The Construction Playbook captures commercial best practices and specific sector reforms outlining the UK government’s expectations of how contracting authorities and suppliers, including the supply chain, should engage with each other. These are set out in 14 key policies for how the government should assess, procure and deliver public works projects and programmes which all central government departments and their arms-length bodies are expected to follow on a ‘comply or explain’ basis.  

The Construction Playbook (Private Sector Projects)

This playbook has been produced by the Construction Productivity Taskforce. The Taskforce brings together leading figures in the construction industry – clients, contractors, supply chain members and designers – to undertake practical interventions that improve productivity in the construction industry.

Training your in-house team

The CIOB can work with you to create a bespoke learning and development plan for your staff through a joint venture Training Partnership, which ultimately guides your employees towards Chartered Membership of the CIOB.

Become a Client Advocate

If you are an experienced construction client who would like to support the CIOB’s client initiative by sharing knowledge or best-practice, sign up here and we will be in touch with further details:


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