Quality Campaign

Improving Quality in Construction

In February 2017, a report was published describing the defects that led to the closure of 17 schools in Edinburgh. Just months later, in June 2017, the tragic Grenfell Tower fire took place, claiming the lives of 72 people.

Last updated: 1st July 2021

CIOB President Mark Beard on the new Guide for Construction Quality

CIOB President 2020/21 Mark Beard encourages members to champion and embed the Guide for Construction Quality into their businesses.


The new CIOB Quality Guide is further evidence that CIOB, as a professional body, cares most about quality. I urge members to champion the CIOB Quality Guide, to embed it into your businesses, and to help everyone in our industry rediscover the pride of doing the job right the first time, that exceeds our customers’ expectations. Our challenges involve all stakeholders. The solutions must do so as well. Collaboration needs to be at the heart of everything we do. At the CIOB, we’ll continue to promote best-practice throughout the whole sector and provide better training on quality management, including further developing our own Quality Construction Management course, delivered at regular intervals throughout the year by the CIOB Academy. The quality of our built environment is not only the key to the quality of our lives, it’s a legacy that we leave behind for future generations. The CIOB Quality Guide is a major step forward in delivering these higher quality projects. But ultimately, it’s about you and I making a difference on all the projects we work on. I look forward to being part of the journey with you, to a place not far away, while our industry consistently delivers high quality buildings for all our customers.

Construction Quality Management

Attend the CIOB Academy Construction Quality Management Course

Our 2 day Construction Quality Management course addresses the issues identified by the CIOB’s dedicated Quality Commission, and covers all the fundamentals of construction quality management. Guided by an expert, you will learn the principles and processes that are the basis of quality management, and the best practice methods to achieve quality in construction.