Member Services & Events Coordinator
Home based – covering West Yorkshire, South Yorkshire, North East Yorkshire & Humber
Job title: Member Services & Events Coordinator
Location: Home based – covering West Yorkshire, South Yorkshire, North East Yorkshire & Humber
Department: Retention
Working hours: Full time, 36 hours per week
Contract Type: Permanent
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the Role
As a Member Services & Event Coordinator, you will act as the main point of contact for members providing excellent customer services, support, and membership advice for West Yorkshire, South Yorkshire, North- East Yorkshire & Humber (North of England). You will be responsible for providing corporate information to the Local Hub Committee(s) ensuring the goals and objectives of the Institute are delivered. You will also be responsible for organising and delivering a program of events locally including, networking, CPD, new members, and update workshops.
We’d ideally like the successful candidate to be located around Yorkshire.
Key Responsibilities will include:
- Advise members and potential members on local activities and products available to them
- Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns
- Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets
- Ensure all CIOB’s products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc
- Responsibility for raising purchase orders and invoices for local events and associated income and expenditure
About You
The ideal candidate will have/ be:
- Excellent communication skills, both in written and spoken English
- Demonstrable administrative experience
- Organising and reviewing successful events within budget desirable
- Excellent customer service, organisational, multi-tasking, and administrative skills essential
- Ability to work from home with minimal supervision essential
- Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly.
Why Work For Us?
We can offer you not only the opportunity to make a real difference with the work you do, but the chance to do that in a friendly, flexible and welcoming working environment, where we’ll show you that we’re committed to your personal wellbeing and to your development within your role.
We’ll offer you a fantastic range of benefits – from access to a great pension scheme through to a variety of health and wellbeing schemes; and we’ll make sure that you’re constantly learning throughout your time with us. We hold a Silver Investors in People Award – which we really hope will show you our commitment to you as an employer.
How Do I Apply?
To read more about the role, you can download our job description on this page. If you would like any further information or to apply for this role please submit a full CV and covering letter by email on [email protected].
Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.