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Receptionist / Administrator

Location: 
Bracknell
Full/Part Time: 
Full time
Contact Email: 

About Us

Do you want to work for a global professional membership organisation where you will be able to see the tangible impact of your work on the world we all live in? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), and we are at the heart of a management career in construction. 

We are the world's largest and most influential professional body for construction management and leadership, and our members work worldwide in the development, conservation and improvement of the built environment. Perhaps most importantly, we are tasked with promoting good practice within our industry to improve quality of life for every one of us.

About the Role

Due to an internal transfer, we are now looking for a Receptionist / Administrator to provide an efficient and professional front of house service to our Head Quarters in Bracknell. The role also requires administration support to the Head of Technical Practice and the Governance team.

Your morning will be spent as our Receptionist; answering, screening and forwarding incoming calls and dealing with any queries on the phone or at the desk accordingly. You will greet and welcome guests on arrival, work with colleagues to ensure visitors are introduced or directed to the appropriate person or meeting room and ensure the reception area is presentable and tidy at all times. You will also act as first line contact with Building Reception and Security and co-ordinate the use of couriers for office and hub staff.

Your afternoon will be spent providing administration support to the Head of Technical Practice and the Governance team; arranging travel and accommodation, updating calendars and scheduling meetings along with arranging and administering faculty suppliers. You will also administer expenses, purchase orders and invoices for the team as requested and complete project administration linked to key projects within the team.

What we’re looking for… 

We’re looking for a confident and detail orientated individual who has the ability to take initiative, be resourceful and take a pro-active approach to their work. We’ll need you to be IT literate, with proficiency in Microsoft Office, and have demonstrable professional telephone skills for both incoming and outgoing calls. With excellent organisational and communication skills, you will have the ability to learn new skills, be flexible and be willing to perform a variety of tasks. Experience in a front of house / reception environment or a similar administration role is desirable. A background in a customer facing environment would be an advantage.

What you might be asking is – why work for us?

We can offer you a really friendly, flexible and welcoming working environment. We’ll show you that we’re committed to your personal wellbeing and to your development within your role, and we’ll make sure that you’re constantly learning throughout your time with us. We even hold a Silver Investors in People Award – which we really hope will show you our commitment to this. 

No two days will be the same in this exciting position, so if you thrive in an ever changing environment and love to get your teeth into a real challenge then this could be the role for you!

How to apply?

To apply for this role please submit a full CV and covering letter, including your present salary level,  by email to hr@ciob.org.uk quoting the job title in the subject line.  An automated response will be provided to acknowledge the application and further contact made only if your application is shortlisted.

Please note that we may consider applications as they are submitted and therefore applicants are encouraged to apply as soon as possible to avoid any disappointment that may be caused by the vacancy closing sooner than advertised.