Seminar Online

Are Your Site Conversations Costing You More Than You Think?

by The Chartered Institute of Building (CIOB)

Event details

  • Online
  • 20 January 2026
  • 12:00 PM - 01:00 PM GMT

Event fees

Delegates

Free

CIOB Assist Optional Donation

£5.00

Summary

Reducing Rework Through Better Communication. This webinar will highlight the real financial & operational impact of rework in construction

Rework is one of the construction industry’s most costly and persistent problems — often hidden behind tight deadlines, fragmented communication, and complex subcontractor chains. Studies show that rework can account for up to 10% of total project costs, draining profit margins which we all know are precious in our industry.

Join us on Tuesday 20th January, for our webinar delivered in partnership with the team Kraaft, and our expert panel:

Paul Young FCIOB – Special Building Solutions | MD and Owner | CIOB Trustee

Henry Brooks Kraaft | UK Business Developer

Adam Dundon Kraaft | UK Lead

This session will explore the real cost of rework through real life examples — tracing how a simple miscommunication on site escalated into a six-figure issue, and what could have prevented it. We’ll unpack the human and operational factors behind rework, and demonstrate how modern communication tools are transforming project delivery for site and office teams alike.

Attendees will leave with actionable insights on improving collaboration, visibility, and accountability across projects — reducing rework risk and protecting profit in today’s challenging market.

Please note this webinar is for over 18's only


For further information please contact Nicola James on [email protected] or call 01344 630781


Agenda

  • Agenda
    12:00
    Chair's welcome and introduction
    12:05
    Opening Remarks
    11:50
    Closing reflections
    Summary of key takeaways - call to action etc.